Answering All Your Burning Questions
About Mobile Apps for Business
What is a Mobile App?
A mobile app is a computer program or “application” that runs on a smartphone. When used to its full advantage, a mobile app can be a powerful marketing platform and when Xplor Global Mobile Solutions develops apps, we take advantage of as much of that marketing potential as we can. Apps can be used by iPhone, iPad, Android, BlackBerry and Windows smartphone users. We develop apps to be used on all of those platforms. Not all developers do so.
What kind of businesses can benefit from a Mobile Application design?
Any business or person can use a mobile app to enhance communications with existing and new customers. Read more about how an app can benefit your business here.
Why do I need a Mobile App?
Essentially, if you want to stand out and increase sales in today’s business climate, mobile marketing is where it’s at. A mobile app comes with tons of benefits and features including building brand loyalty, encouraging customers to be frequent buyers, providing customers with GPS directions to your location, taking advantage of QR codes, connecting prospects with your Facebook, Twitter and YouTube pages from within the app, and many more things you can read about here.
How can a Mobile App help my business?
Consumers are spending more time on their smartphones than you can fathom so you need to put your business where people are looking for help! We provide solutions that are specifically designed to help build brand loyalty and create frequent buyers. Read more about that here.
What’s included with my Mobile App design?
When Xplor Global Mobile Solutions develops a new app, it’s customized to reflect your company’s unique brand, and it’s built with features and functions that will keep your customers coming back.
We submit your app to the iTunes and Android stores and we give you access to your own back office system so you can make updates and changes on the fly. You also have access to a free analytics program so you can keep an eye on how many people are downloading your app.
You receive unlimited free PUSH notifications.
We also offer free start-up training to our customers.
How can I build brand-loyalty with my Mobile App?
Xplor Global Mobile Solutions Apps is the ideal solution for small- and medium-sized businesses looking to create brand loyalty and encourage frequent buying. We do this by providing your business with a mobile application that rewards customers for frequent visits through coupon rewards being “unlocked” using our “check in coupon system.”
How does the “check-in coupon system” work?
The coupon system is designed to reward regular customers who “check-in” at your business location frequently. You can customize and edit the coupon in real time via your own back office system, changing your offering however you like, whenever you like. This system is extremely simple, cost effective and very efficient for small businesses to build brand loyalty with their customers.
How do customers find my Mobile App?
Customers will find you when you integrating your app with your existing marketing efforts. A mobile app is intended to enhance all of your efforts, not replace them.
Will it be easy for customers to use my Mobile App?
Yes, your app will comply to the standards set forth by Apple iTunes and Android stores. We put a great deal of emphasis on ease of use. Customers have given us 5 stars for the ease of use of our apps.
Can I save money by having a Mobile App?
Smartphone users are spending more time on their mobile devices to access information. By keeping your customers involved and engaged with your brand, they become familiar with your brand, buy more often and spread the word about how great you are. So essentially, your customers start doing your marketing for you, thereby saving you money on advertising!
How do I pay for my Mobile App?
Secure payments are made through PayPal.
How long does it take to start using my App after I purchased it?
It takes our team 7–14 business days to create your app, depending on its complexity. It then takes the iTunes and Android stores approximately 2–4 weeks to approve your app. The total time, then, from purchase to use is anywhere from 3–6 weeks, on average.
How do I send PUSH notifications?
Xplor Global Mobile Solutions allows you to send PUSH notifications right to your customers’ mobile devices. Log into your back office system, enter the information you want to send, click send and wait for the customers to roll in. All done in real time!
How do I keep my App information current?
Need to change the content in your app? No problem. Log in to your back office system, make the change, and your app is instantly updated.
Or, for a fee, we can do updates for you as required.
Do I need a mobile-enabled website to have a Mobile App?
No. However, it is recommended that you have a mobile website. If you don’t already have one, we can create one for you.